If you need to exchange your Yooper Chook, no problem. Send it back to me with a note saying exactly what you want in exchange, along with a second and third choice as stock may be gone. Put in three bucks to help with shipping costs back to you. If the problem lay in the chook itself, please contact me so it can be given special attention.
If you want a refund, no problem. Send it back with a note to refund it, and it will be done. I would appreciate the reason for the refund, though. It doesn’t happen very often at all, and it would help to know why.